Privacy Policy
Privacy Policy
At 16Bazar, we respect your privacy and are committed to protecting the personal information you provide while using our website, services, and shopping platform.
This Privacy Policy explains what information we may collect, how we use it, how we protect it, and the choices available to you.
Information We May Collect
When you use 16Bazar, place an order, create an account, contact customer support, or use our services, we may collect information such as:
- Full name
- Mobile number
- Email address
- Billing and delivery address
- Order and purchase information
- Account information
- Payment-related transaction information
- Device, browser, and website usage information
- Customer support communications
We only collect information that is reasonably necessary to provide and improve our services.
How We Use Your Information
Your information may be used to:
- Create and manage your customer account
- Process and confirm orders
- Arrange shipping and delivery
- Process or verify payments
- Provide order tracking information
- Handle returns, refunds, and replacements
- Provide customer support
- Prevent fraud and misuse
- Improve our website, products, and services
- Send important order or service-related notifications
- Send promotional communications where permitted
Payment Information
Payments may be processed through available payment methods such as bKash, Nagad, Cash on Delivery, or other supported payment services.
16Bazar does not intentionally collect or store sensitive payment credentials beyond what is required for transaction processing and verification.
Sharing of Information
We may share necessary customer information with trusted parties involved in completing your order, such as:
- Courier and delivery partners
- Payment service providers
- Technology and hosting service providers
- Customer support service providers
- Government or regulatory authorities where legally required
Only the information required to perform the relevant service should be shared.
Cookies and Website Usage
16Bazar may use cookies or similar technologies to:
- Keep customers logged in
- Remember shopping cart information
- Improve website performance
- Understand website usage
- Improve user experience
- Support analytics and marketing activities
Customers may control cookies through their browser settings, although disabling certain cookies may affect some website features.
Data Security
We take reasonable technical and organizational measures to protect customer information against unauthorized access, misuse, loss, alteration, or disclosure.
However, no internet-based system can guarantee absolute security.
Data Retention
Customer information may be retained for as long as reasonably necessary to:
- Complete transactions
- Provide customer support
- Maintain business and accounting records
- Prevent fraud
- Resolve disputes
- Meet legal or regulatory requirements
Information that is no longer required may be removed or anonymized where appropriate.
Your Rights and Choices
Depending on applicable requirements, customers may contact 16Bazar to:
- Request correction of inaccurate personal information
- Update account information
- Ask questions about how personal data is used
- Request account-related assistance
- Opt out of certain promotional communications
Some transaction records may still need to be retained for legal, accounting, security, or operational purposes.
Children's Privacy
16Bazar services are intended for general online shopping. If personal information relating to a child is provided, it should be done with appropriate parental or guardian supervision where required.
Third-Party Links
Our website may contain links to third-party websites, social media platforms, payment services, or other external services.
16Bazar is not responsible for the privacy practices, content, or security of third-party websites. Customers should review the privacy policies of those services separately.
Changes to This Privacy Policy
16Bazar may update this Privacy Policy from time to time to reflect changes in our services, technology, business operations, or applicable requirements.
The latest version will be published on this page.
Contact Us
If you have any questions or concerns regarding this Privacy Policy or the handling of your personal information, please contact:
Hotline: +8809696722103
Email: support@16bazar.com
Website: www.16bazar.com